ViewPoint Mobile 2.3.6

Vertical Wave IP customers can access advanced call handling and presence management features on the go with ViewPoint Mobile. This feature, included in Wave IP Version 3.0+ releases, offers one-touch access to secure call operations, company directory services, mobile messaging, and real-time availability for the entire organization from any Apple iOS device running iOS 7.0 and above.

Enhanced Call Handling

• Place calls over data networks using the integrated softphone or your cellular number
• Use a single phone number for all inbound and outbound calls
• Seamlessly move active calls between devices with call redirect
• Incorporate CRM or corporate data to provide context to every call
• Transfer, conference, record, and manage multiple calls effortlessly
• Annotate calls in real-time with textual notes

Simplified Contact Management

• Access a single view of the company directory, public and private groups, and personal contacts
• Create personalized "Favorites" lists for frequently used contacts

Real-time Presence

• Quickly view availability and personal status for entire organizations, branch offices, and company departments at a glance
• Utilize custom personal statuses

Call History and Logs

• Monitor, track, and report mobile call activity
• View inbound and outbound call activity in one place
• Access secure mobile messaging logs and usage reports

Secure Mobile Messaging

• Message co-workers privately and securely
• Maintain compliance using automated monitoring tools for keyword identification and tagging

Visual Voice Mail

• Access a single voice mailbox for office and mobile phone messages
• Prioritize important calls by viewing pending messages in one place

Call Recording

• Record any call with a single click or set up automatic recording for all calls
• Securely access recorded calls through a unified voice mailbox or email inbox
• Annotate recordings with textual notes for easy lookup