Vertical Wave IP customers can access advanced call handling and presence management features on the go with ViewPoint Mobile. This feature, included in Wave IP Version 3.0+ releases, offers one-touch access to secure call operations, company directory services, mobile messaging, and real-time availability for the entire organization from any Apple iOS device running iOS 7.0 and above.
Enhanced Call Handling
- Place calls over data networks using the integrated softphone or your cellular number
- Use a single phone number for all inbound and outbound calls
- Seamlessly move active calls between devices with call redirect
- Incorporate CRM or corporate data to provide context to every call
- Transfer, conference, record, and manage multiple calls effortlessly
- Annotate calls in real-time with textual notes
Simplified Contact Management
- Access a single view of the company directory, public and private groups, and personal contacts
- Create personalized "Favorites" lists for frequently used contacts
Real-time Presence
- Quickly view availability and personal status for entire organizations, branch offices, and company departments at a glance
- Utilize custom personal statuses
Call History and Logs
- Monitor, track, and report mobile call activity
- View inbound and outbound call activity in one place
- Access secure mobile messaging logs and usage reports
Secure Mobile Messaging
- Message co-workers privately and securely
- Maintain compliance using automated monitoring tools for keyword identification and tagging
Visual Voice Mail
- Access a single voice mailbox for office and mobile phone messages
- Prioritize important calls by viewing pending messages in one place
Call Recording
- Record any call with a single click or set up automatic recording for all calls
- Securely access recorded calls through a unified voice mailbox or email inbox
- Annotate recordings with textual notes for easy lookup
Overview
ViewPoint Mobile is a Freeware software in the category Business developed by Vertical.
The latest version of ViewPoint Mobile is 2.3.6, released on 03/15/2024. It was initially added to our database on 03/15/2024.
ViewPoint Mobile runs on the following operating systems: iOS.
Users of ViewPoint Mobile gave it a rating of 2 out of 5 stars.
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